Navigation Tips: Helping Patients Connect with Community Resources
Ask other families for feedback on resources they have used to see what is available and effective in the community
Attend resource fairs to connect with fellow professionals and learn what resources they find helpful for patients
Consider atypical community sources like afterschool programs or faith-based organizations that offer different kinds of support for patients and families
Seek out parent or patient support groups that provide additional help for families with intensive needs or complex health conditions
Use online resource directories provided by local governments or non-profits like 2-1-1 to begin your search
Provide patients with specific contact information to improve the chances of successful connection with a resource
Follow up with patients to determine usefulness of or satisfaction with a resource — use electronic health records to track, where possible
Tap patient navigators to help strengthen community connections and guide patients through obstacles